Shipping & Returns

SHIPPING

We offer free shipping for orders over $100! For orders $99.99 and under, a flat shipping rate of $5 will be added to your order. Customers will receive an email with their tracking number. Return shipping is the responsibility of the customer. US only.

 ONLINE RETURN POLICY

• All full price items may be returned within 14 days from arrival date.
• All items must be returned with tags attached, in their original condition, unwashed and unworn.
• All returns must include a copy of your invoice.
• Shoes must be sent back in original shoe box. Please pack the shoe box inside another box as the original shoe box must be returned undamaged.
• Return shipping is the responsibility of the customer.
• Any items not meeting the above criteria will either be refused or charged a 25% restock fee.
• All clearance items are final sale.

Once we receive your items, you will be issued a credit. We reserve the right to refuse returns if items are not in their original condition. Tags must be attached in order to ensure your return.

Any questions about our return policy, sizing, or styling can be sent to shop@gigibottega.com or call us at 309.590.6780.